Privacy Policy
How Walloody protects your personal information and respects your privacy rights in accordance with Canadian privacy laws
This privacy policy has been updated to reflect current Canadian privacy legislation including PIPEDA (Personal Information Protection and Electronic Documents Act) and provincial privacy laws. We've enhanced our data protection measures and clarified how we handle your personal information.
Information We Collect
At Walloody, we collect information necessary to provide our consortium blockchain education services and maintain our learning platform. The information we gather helps us deliver personalized educational experiences and maintain communication with our students and prospective learners.
Personal Information
- Full name and preferred name
- Email address and phone number
- Mailing address in Canada
- Date of birth (for age verification)
- Educational background
- Professional experience details
Technical Information
- IP address and location data
- Browser type and version
- Device information
- Learning platform usage data
- Course progress and completion rates
- Assignment submissions and grades
We collect this information through our website forms, learning management system, direct communications, and automatic data collection technologies. All information collection follows Canadian privacy principles of necessity and proportionality.
How We Use Your Information
Your personal information serves specific educational and administrative purposes. We process your data to deliver our blockchain education programs, maintain student records, and provide ongoing support throughout your learning journey.
We use your information to enroll you in courses, track your academic progress, provide personalized learning recommendations, and communicate important updates about your program. This includes sending course materials, assignment feedback, and program completion certificates.
For prospective students, we use contact information to provide program details, answer questions, and facilitate the enrollment process. We may also use aggregated, non-personal data to improve our curriculum and understand learning patterns within our programs.
Marketing communications are sent only with your explicit consent, and you can opt out at any time. We never sell or rent your personal information to third parties for their marketing purposes.
Information Sharing and Disclosure
Walloody maintains strict controls over information sharing. We limit disclosure to specific circumstances that support our educational mission or comply with legal requirements.
We share information with trusted service providers who help us operate our learning platform, process payments, and provide technical support. These partners are bound by confidentiality agreements and can only use your information for the specific services they provide to us.
In cases where students participate in group projects or collaborative learning activities, certain information like names and project contributions may be shared with other enrolled students. This sharing is limited to educational purposes within the course environment.
We may disclose personal information when required by Canadian law, court order, or to protect the safety and security of our students and staff. Any such disclosure will be limited to the minimum information necessary to meet the legal requirement.
Your Privacy Rights
Under Canadian privacy law, you have significant rights regarding your personal information. We're committed to helping you understand and exercise these rights throughout your relationship with Walloody.
Access Your Information
Request a copy of all personal information we hold about you. We'll provide this within 30 days in a commonly used electronic format.
Correct Inaccuracies
Update or correct any personal information that's incomplete or inaccurate. You can make many updates directly through your student portal.
Withdraw Consent
Withdraw your consent for certain data processing activities, though this may limit our ability to provide some services.
Request Deletion
Ask us to delete your personal information, subject to legal and educational record-keeping requirements.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, use, or disclosure. Our security approach combines technical, physical, and administrative safeguards.
Encryption
All data transmission uses TLS encryption, and sensitive stored data is encrypted using industry-standard AES-256 encryption.
Access Controls
Multi-factor authentication and role-based access ensure only authorized personnel can access personal information.
Regular Audits
Quarterly security assessments and annual third-party audits help us maintain high protection standards.
Staff Training
All team members receive privacy training and sign confidentiality agreements before accessing student information.
In the unlikely event of a security incident affecting your personal information, we'll notify you and relevant authorities as required by Canadian privacy laws, typically within 72 hours of discovering the breach.
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, meet our legal obligations, and maintain educational records as required by provincial education authorities.
Active Student Records
Maintained throughout enrollment and for 7 years after program completion to support transcript requests and continuing education opportunities.
Marketing Information
Prospective student information held for 3 years from last contact, unless you request earlier deletion or withdraw consent.
Financial Records
Payment and billing information retained for 7 years to comply with Canadian Revenue Agency requirements and support tax documentation.
Technical Logs
System logs and usage data automatically deleted after 18 months unless needed for security investigations or legal compliance.
International Data Transfers
While Walloody operates primarily within Canada, some of our technology service providers may process data in other countries. When we transfer personal information outside Canada, we ensure adequate protection through approved mechanisms.
We use service providers in the United States and European Union that comply with recognized privacy frameworks. These transfers are governed by contracts that require the same level of protection for your personal information as required under Canadian privacy laws.
If you have concerns about international data transfers, please contact us to discuss how we can address your specific situation while continuing to provide our educational services.
Cookies and Website Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how you use our site. We use both session cookies that expire when you close your browser and persistent cookies that remain on your device.
Essential cookies are necessary for our website to function properly and cannot be disabled. Analytics cookies help us understand how visitors interact with our site so we can improve the user experience. Marketing cookies track your activity across websites to provide relevant advertising.
You can control cookie settings through your browser preferences. Disabling certain cookies may limit some website functionality, but you'll still be able to access most of our content and services.
Updates to This Policy
We review and update this privacy policy annually or when we make significant changes to our data practices. When updates occur, we'll post the new policy on our website and notify current students via email at least 30 days before changes take effect.
For minor clarifications or administrative updates that don't change how we handle your information, we may not send individual notifications but will update the "Last Updated" date at the top of this policy.
We encourage you to review this policy periodically to stay informed about how we protect your privacy. If you disagree with any changes, you have the right to withdraw your consent or request deletion of your information, subject to our legal and educational obligations.
Privacy Questions or Concerns?
Our Privacy Officer is available to help with any questions about this policy or how we handle your personal information.
Email us at help@walloody.vision
19533 64 Ave, Surrey, BC V3S 4J3, Canada
Phone: +19027554440